Early Birds ECD Privacy Policy
Introduction
Welcome to Early Birds Preschool, a nurturing educational environment designed for children aged 6 months to 6 years. We are committed to protecting and respecting your privacy and that of your child. This Privacy Policy explains how we collect, use, and share personal information when you enroll your child at Early Birds Preschool. By enrolling your child with us, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information: When you enroll your child, we collect personal information such as your name, your child's name, home address, email address, phone number, emergency contacts, and payment information.
Health Information: We collect information about your child's health, including immunization records, allergies, medical conditions, and special needs to ensure we can provide appropriate care.
Developmental Information: We maintain records of your child's developmental progress, learning achievements, and any areas where additional support may be needed.
Images and Recordings: With your explicit consent, we may take photographs or videos of your child participating in school activities for educational documentation, communication with parents, or promotional purposes.
Attendance Records: We maintain records of your child's attendance, arrival and departure times, and authorized pickup persons.
How We Use Your Information
To Provide and Maintain Our Services: To operate our preschool and provide quality care and education for your child.
To Communicate with You: To send you updates about your child's progress, notifications about school events, and other important information regarding our preschool.
To Process Payments: To handle tuition fees, registration fees, and other financial transactions.
To Improve Our Services: To understand how we can enhance our educational programs and facilities to better serve the children in our care.
To Comply with Regulations: To fulfill our obligations under educational and childcare regulations, including required reporting to education authorities.
To Ensure Child Safety: To maintain records of authorized persons for child pickup and to manage any custody or access restrictions.
Sharing Your Information
We do not sell or rent your personal information or your child's information to third parties. We may share information in the following circumstances:
Educational Staff: Teachers and educational support staff have access to information needed to provide appropriate care and education.
Service Providers: We may employ third-party companies for services such as payment processing, communication platforms, or student information systems.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., child welfare services, health department, or education authorities).
Emergency Situations: In the event of a medical emergency, we may share relevant information with healthcare providers.
Data Security
We maintain appropriate physical, electronic, and procedural safeguards to protect your information and your child's information. Student records are kept in secure locations with restricted access. However, no method of transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
You have the following rights regarding personal information we hold about you and your child:
Access: You have the right to request copies of personal information we hold.
Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Consent Withdrawal: You have the right to withdraw consent for optional data processing activities, such as the use of photographs.
Review of Records: You have the right to review your child's educational records.
Data Retention: We retain student records in accordance with educational regulations and our record retention policy. Upon graduation or withdrawal, certain records will be maintained for the legally required period before being securely destroyed.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email notification and posting the new Privacy Policy on our parent information board and website. Changes become effective immediately upon posting.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at:
Email: mulaudziphumeza3@gmail.com
Phone/WhatsApp: 069 191 6774 & 073 244 5744
In person:
Speak with our Principle Phumeza Muluadzi during office hours